1. Refund Eligibility

Refunds are available under the following conditions:

• Service failure due to technical issues on our end
• Duplicate payment for the same service
• Service cancellation before processing begins
• Overcharging or billing errors

2. Non-Refundable Services

• Government fees and statutory charges
• Successfully completed services
• Services rejected due to incorrect information provided
• Third-party service charges
• Mobile recharge and bill payments

3. Refund Process

To request a refund:

1. Contact our support team within 7 days
2. Provide transaction details and reason
3. Submit supporting documents if required
4. Wait for verification and approval

4. Refund Timeline

• Refund processing: 3-5 business days
• Bank credit: 5-7 business days
• Wallet refund: Instant to 24 hours
• UPI refund: 1-3 business days

5. Partial Refunds

In some cases, partial refunds may be issued:

• When service is partially completed
• After deducting processing fees
• For services with multiple components

6. Refund Methods

Refunds will be processed through:

• Original payment method (preferred)
• Bank transfer to registered account
• Wallet credit for future services

7. Contact for Refunds